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What Our Privacy Policy Covers

Your details are the one thing on this site that never goes on show. This policy sets out what we record when you open a tusky88 account, fund it through bKash, Nagad or Rocket and play, how long each record stays with us, and…

Account detailsWallet referencesCookie useCorrection requests
tusky88 What Our Privacy Policy Covers
PRIVACY DESK

Where To Send A Data Request

Questions about your own data shouldn't need three transfers before someone answers. Our privacy desk sits with the same Bangladesh support team that handles wallet checks, so a request about a bKash deposit reference and a request about stored details land with people looking at the same account record. Dhaka or Chattogram, you get the same answer. Have your registered mobile number ready when you write in — it is how we match a request to the right account without asking for a password inside a chat window.

Team online

Privacy desk email

Write from the address linked to your account and put privacy in the subject line. You get a reference number back, so the same thread follows your request until it closes.

In-account request

Signed in? Open your profile, choose privacy request and tick what you need — a copy of your data, a correction, or account closure. It reaches the team that handles wallet verification.

Chat handover

Live chat cannot verify who you are, so the agent logs the ticket and passes it to the privacy desk. Use chat for status checks; send the actual request by email or the profile form.

HOW WE HANDLE IT

Cookies, Sign-Ins And Retention

Most of the protection happens quietly. Your session rides on a cookie, a sign-in from a new phone goes through an OTP on your registered number, and wallet records get checked against the reference your bKash or Nagad app shows. Records don't vanish the day you leave either; payment history is held for the period local rules set, then deleted. Cookies and retention are the two things people ask about most, so both are spelled out below.

Cookie choices

The site sets a session cookie to keep you signed in, plus small ones for language and device layout. Clear them in your browser whenever you like; you will simply sign in again next visit.

Login and OTP

Every sign-in from a new phone or browser passes through a one-time code sent to your registered number. If a code arrives while you are not logging in, change your password and tell us.

Retention windows

Wallet and gameplay records stay while your account is active, and for the period your local rules require after closure. Marketing preferences drop the moment you switch them off.

Changes and corrections

Wrong mobile number, old address, misspelled name? Ask the privacy desk to fix it. Fields tied to a verified wallet may need a fresh document before the update is applied.

Privacy Questions You Might Ask

These are the questions our desk actually gets, answered the same way we would answer them on a chat thread. If yours is not here, send it across and we will add it to the list.

Your name, date of birth, mobile number and email at sign-up. After that, wallet references from bKash, Nagad or Rocket, your gameplay rounds and the device you sign in from.

No. We pass a payment reference to the wallet that moved the money and nothing more. Otherwise details leave our system only for a lawful request from a court or regulator in your region.

Open your profile and send a privacy request, or email the privacy desk from your registered address. We match the request to your account, then reply with the categories we hold and why.

Wallet and gameplay history stays for the period your local rules require, then goes. Marketing preferences drop off the moment you switch them off, and chat logs follow the same schedule.

Never. Your bKash, Nagad or Rocket PIN is typed inside that app and does not reach us. We only see the reference number the wallet returns once the transfer is done.

Reply on the same ticket and ask for it to be escalated; our team rechecks the account and the rule it applied. If you still disagree, your local data authority is the next step.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.